Cavendish - the e-contact integration specialists

Business Resources, a member of the Cavendish Group, specialises in delivering Systems Integration and BPM solutions based on our advanced integration platform, InterAct and our newly adopted Inubit BPM Suite
Using our Systems Integration capability, we focus on the escalating need to integrate corporate IT systems with the modern 'contact centre'.

Many organisations are facing the challenge of enabling their businesses to handle direct contact from their customers and partners, but the IT systems which lie at the heart of the business are often not designed to handle this demand.

In addition, as organisations face increasing pressures to deliver ever increasing efficiency whilst making cost savings, Cavendish is providing Business Process Management solutions based upon the Inubit BPM Suite.

	Key market areas
		BPM for medium-sized organisations We're helping clients within a wide range of industries to improve efficiency and reduce costs using the Inubit BPM Suite
		Emergency services call handling Business Resources builds solutions which improve service to the public and maximise the use of existing resources.
		Integrated CRM for Local Government We're helping clients in Local Government meet the challenge of the Modernising Government agenda by delivering services electronically.